FAQ's

Allergens held in our production facility are peanut, tree nuts (coconut and lychee), and barley grain containing gluten. We have strict policies and procedures to ensure allergen ingredients are separated from all other ingredients. After allergen ingredients are used in production, we conduct thorough cleaning and intensive testing, to be sure that our equipment is free from allergens before we resume production of non-allergen products. Soy, dairy, egg, fish, crustacean shellfish, sesame are not found in our facility.

Yes, we have one product that contains gluten, CLEAR Protein Refresh is made from barley grain containing gluten and it is stated on the product label.

Our Ormus Supergreens and our Beauty Greens Collagen Booster contain wheatgrass however, wheatgrass is a wheat product but it does not contain gluten. If you have a wheat allergy, then we would not recommend these products for you. However, if you are just gluten intolerant, then these products would be a safe choice. We harvest the wheatgrass while it is young, from the sprouts before they germinate. There is no risk for gluten intolerance nor celiac disease. This is how we can state it is gluten-free. We always recommend that you consult a physician if you are unsure of what you can and cannot consume due to your allergy. We have strict policies and procedures to ensure allergen ingredients are separated from all other ingredients. After allergen ingredients are used in production, we conduct thorough cleaning and intensive testing, to be sure that our equipment is free from allergens before we resume production of non-allergen products.

Sunwarrior’s entire product lineup is 100% plant-based, and we source our ingredients from sustainable growers who use regenerative agriculture. We don’t harm the oceans, and we have no use for factory farming of animals (yay, vegan!). All of our amazing products are created with our mission in mind: To be Earth Friendly, Plant-Based, and Deliver Products that Perform. 

Over the years, Sunwarrior has transitioned to a container made with post-consumer recycled milk cartons that can be recycled again! Our container designs have also reduced our energy consumption during storage and transportation. They are BPA-free, phthalate-free, and we use plastic #2 (HDPE), the safest form of plastic in the world. CLICK HERE for tubtastic ideas to reuse our tubs!

If you want to read more about Sunwarrior’s commitment to being Earth Friendly, please head to: OUR COMMITMENT

Sunwarrior’s entire product lineup is 100% plant-based, and we source our ingredients from sustainable growers who use regenerative agriculture, and our packaging is made from recycled milk jugs. We don’t harm the oceans, and we have no use for factory farming of animals (yay, vegan!). Then we brought our manufacturing in-house so that we maintain control over our strict standards of quality. All of our powdered products are made by Sunwarrior Team members located in Southern Utah.

Yes! Our products are measured and sold by weight. When we dispense our powders into the containers, the containers are nearly full. During shipping, the powders settle, leaving the extra space. We recommend shaking the powder up to loosen it and to ensure that you are getting the most accurate serving. Rest assured; you still have all of your servings. If you have a food scale at home, you can weigh each scoop to get the exact serving size in grams.

Because our containers are made from recycled material and are 100% recyclable, you’re positively impacting the planet when you recycle or re-purpose the containers. Check out our bulk options to refill your tub.

In general, nutritional values begin to decline after the Best Before Date. Sunwarrior supplements are usually safe to consume for some time after the Best Before Date but use caution and if any product begins to smell “off” or show any signs of spoilage, it should be discarded, regardless of the Best Before date. Follow guidelines for storage, and the product may last longer. 

On occasion, we have printed coupons, which can be found on products within store locations. If you are looking for an online discount, sign up for our weekly newsletter, which notifies you when we have an online sale or promo code available. Also consider joining ourRewards program,which is free to sign up for and has many perks and deals.

YES! Since our inception in 2008, we have been vegan and will always be a cruelty-free brand. Because of this, we are partnered with Best Friends Animal Society, the nation’s largest no-kill animal sanctuary. Best Friend’s vision is to create a better world through kindness to animals and homeless pets. You can help us with this amazing cause by heading to our store and adding a donation to your cart. 100% of donations go directly to Best Friends. 

For career inquiries, send resumes tohr@sunwarrior.com, we are always looking for passionate people to join our team in Southern Utah.

Go to https://sunwarrior.com/pages/become-retailerto sign up as a retailer.

Go to https://sunwarrior.com/pages/become-an-affiliateto sign up as an affiliate.

Our Ambassador program is full at the moment- but there are many ways to partner with us. Visit our “Collaborate With Us”page to connect.

At this time, we can ship orders from this website to the following countries:Australia, Canada, India, the United Kingdom, and United Arab Emirates with more countries coming soon!  Additional shipping and customs fees may apply for international orders. All international orders are a final sale.

We have over 75 distributors around the world.  Visit ourInternational Distributorpage to find a distributor close to you.

Most of our powdered products are available in single-serving packets so you can mix and match and discover your favorite flavors. Click here to check availability and to order.

Almost all our products are offered with a subscribe and save option.  If you see this option available for the product you want to buy, simply select the “subscribe and save” option and choose your preferred delivery frequency and then add to cart. When you checkout, ensure you are logged in by creating a sunwarrior account if you don’t already have one. By creating an account, you will be able to manage your subscription and make changes/cancellations. Be sure to verify your account from the activation email you will receive. 

You can swap a product, add a rewards discount, skip an order, cancel a subscription, change your recurring order date, and update your address.  

All changes to subscription orders (flavor change, cancellation, etc.) need to be made at least 48 hours prior to the subscription processing date. To make a change, login into your sunwarrior account and under Manage Your Subscription Orders, select “Your Subscription” and this should open up your subscription dashboard.  Use the top navigation menu to make the relevant changes. 

To cancel a subscription, click on the black arrow next to the item you wish to cancel. At the bottom of the page, click on “cancel subscription.”

We reward you 1 rewards point for every dollar spent on our site. Rewards can then be redeemed on Sunwarrior products. We offer ways to earn free points such as following Sunwarrior on social media and leaving a product review. Learn more and sign up athttps://sunwarrior.com/pages/rewards

Login to your sunwarrior account.  When you are ready to checkout with items in your cart, use the drop down menu “Choose reward” at checkout and select the “Apply” button.  If you don’t see the drop down menu, double check that you are logged in.  You need to have at least 50 points ($5) to redeem a reward and the maximum amount that can be redeemed at a time is 500 points ($50).  Rewards points do not stack with other offers and discounts and cannot be redeemed for cash. 

Once you sign up for a DNA membership, within 12 hours of activation, your Sunwarrior Account will automatically start applying the discount to your cart at checkout. The discount will automatically apply as long as your DNA membership stays active.

Once your DNA Sample arrives at the lab, you will be notified via email within 10-14 business days that your health report is ready. You will then be able to log intohttps://my.sunwarriordna.com/using your email and password to view results.

Sunwarrior has partnered with LifeDNA, a leading genomics company, to create the Sunwarrior DNA Membership. It is recommended that you reach out toaloha@lifedna.comwith any questions, comments, or concerns regarding your membership, or updates on your status. 

Absolutely! Our system is compatible with 23andMe, Ancestry, MyHeritage, Living DNA, and Family Tree DNA data. You simply need to upload your raw file from any of these companies, and your results will be generated.

No, our reports do not diagnose any diseases or health conditions, nor do they offer any medical advice. Please consult a healthcare professional for any concerns regarding your health. The the Sunwarrior DNA Membership Reports are purely informational. They give you insights on your nutrition, fitness, immunity, wellness, health, personality, cognition, and skin.

No. When you upload your DNA to the Sunwarrior DNA Membership, you keep 100% ownership of your data. We will NEVER sell your data, and we will NEVER share it without your permission.

Your data is encrypted, protected, and safe. You can have your DNA information deleted anytime. Just send us a message and we’ll do so right away

Please check out our Privacy Policy to learn more.

We’ve developed a robust bioinformatics algorithm to make sure that you get highly accurate results based on the latest genetic research. 

We combine your DNA and demographic information to give you insights and recommendations that are truly personalized to you. 

The science behind the association of genetic markers with certain traits or conditions is backed by published and peer-reviewed genetic association studies. 

However, based on your DNA, you may see traits in your report that you don’t agree with. Traits that don’t match up with your experience. 

Don’t worry, that’s totally normal. It is important to understand that your personal experience with certain traits depends on multiple factors, and our genetic make-up is an important part of that equation.

Other factors include our environment, lifestyle, demographics, and other modifiers.

Remember, knowing your potential genetic predisposition is important because this can help you manage other modifiable factors, such as lifestyle, to decrease your risks.

No. One may have the genetic markers that predispose them to a condition, but still not develop it because their environmental factors may offset such risks.

On the other hand, even if you have a low likelihood for a particular condition, it does not mean that you will never develop it.

For example, if your report shows that you have a low sensitivity to gluten, that does not necessarily mean that you will never be able to develop the condition.

Gluten sensitivity can be triggered by several factors such as surgery, pregnancy, childbirth, viral infections, and severe emotional stress.

In addition, there are multiple genes that influence your results.

It is also essential to understand that most traits are polygenic in nature, meaning multiple genes are responsible for their expression in our bodies.

So, impairment in one gene cannot contribute alone to your actual experience. Some mechanisms may still try to offset or compensate for any errors in our bodies.

Please check out this article to learn more about how we compare with other DNA testing sites: 23andMe vs LifeDNA: An In-Depth Comparison.

The Sunwarrior DNA Membership does not consider itself to be a competitor to 23andme, Ancestry, or MyHeritage. 

Instead, while the Sunwarrior DNA Membership does provide DNA tests, we consider ourselves to be an extension to any existing DNA test. You may be amazed by the additional insights you’ll receive from a reputable 3rd party service.

The Sunwarrior DNA Membership provides a total of 6 personalized reports with up more than 100 unique traits on health and wellness:

• Nutrition (23 traits)
• Fitness (20 traits)
• Health & Wellness (16 traits) 
• Immunity & Vitamins (28 traits)
• Personality & Cognition (29 traits)
• Skincare (15 traits)

LABL Protect is an optional service that provides coverage for your shipments against lost, stolen or damaged orders while in transit. It offers peace of mind by ensuring that you receive a replacement or refund for the value of the item if it is lost, stolen or damaged while in transit to your address.

When you opt into LABL Protect at the time of purchase, it adds an additional layer of security to your order. If you package is lost, stolen or damaged during shipment, you can contact the merchant you ordered from directly and they can submit a claim in your behalf or you can fill out a claim form to submit your claim on your own.

Yes, LABL Protect is an optional service, and there is an additional fee associated with this product. The cost is calculated based on the total value of your order.

LABL Protect covers the following scenarios:

• Loss: If your package is lost in transit
• Theft: If your package is stolen after delivery
• Damage: If your package arrives damaged

LABL Protect does not cover the following:

• Claims for packages delivered to an incorrect address due to an error on the customer’s part
• Cosmetic damage

Yes, you must file a claim within 15 days of the item’s last tracking update, of when it was marked as delivered, and of receiving a damaged item. It is important to report the issue as soon as possible to ensure a quick resolution.

You should find out if your claim has been approved within just a few hours of the merchant or you submitting a claim. Reorders are placed at time of approval as well.

When your claim has been approved, you will be eligible for a refund or a replacement on the lost, stolen or damaged item.

Unfortunately, you cannot add LABL Protect after an order has been placed. You must opt into this service at time of purchase.

If you cancel your purchase prior to your order shipping, you will receive a refund for LABL Protect. However, LABL Protect is not refundable if the order has shipped.